How can I book a bus or minibus rental? Fill out the form at this link, and you will receive a response as soon as possible.
What is the procedure for renting a bus? Once you receive our offer with the terms of service, if you accept the offer within the specified timeframe, we will send you a contract for signing and a proforma invoice for the deposit payment. If you do not return the signed contract and make the payment within the agreed deadlines, your reservation will be considered canceled. Once all the administration is completed, you will receive the driver's contact information a day or two before the trip, and we will wish you a safe and comfortable journey!
How do I book an activity or tour? Booking an activity is simple. Select a tour and click on the "book" button. This will bring up a form where you need to enter your personal details, the number of passengers, and the tour departure dates. After completing the form, click "book" again. We will then receive your booking with all the provided details.
What happens after I book a tour/activity? After submitting the online booking form, we will receive an email with your booking details. At the same time, the tour operator will also get the information. The tour operator will then reach out to you to confirm the booking.
Can I book via phone call? Absolutely! If you prefer, you can book a tour by calling one of the Customer Service phone numbers listed.
When are certain tours available? Each tour or excursion has specific dates set by the tour operator. Tours listed on Magelan.rs have guaranteed departures as long as the minimum required number of passengers is met.
Are there different departure times for each tour/activity? The departure time for each tour/activity is determined by the scheduled day and is set exclusively by the tour operator.
Need to change or cancel your booking? If you need to cancel your booking, you can contact us via email or phone. If the tour operator has already confirmed your booking, you can cancel directly with them or we can handle it for you.
Where do tours depart from? The departure location for each tour is set by the tour operator, who will inform you if there are any changes.
How far in advance should I book? Tours on Magelan.rs are available for booking as long as there are reservations open. The booking period is determined by each tour operator.
What payment methods are accepted? Accepted payment methods include cash, credit card, or bank transfer.
Is it possible to arrange tours for private groups? If you need a private group tour, please send an inquiry via email to excursions@magelantravel.rs.
